Contact
Questions about a tool, your account, billing or the HTTP API: write to contact@adscaled.media and we usually reply within one business day. Updated 14 October 2026.
Write to us
The fastest way to reach the team behind AdScaled BG Remover is e-mail: contact@adscaled.media. We usually reply within one business day. We answer in English and Czech.
- E-mail: contact@adscaled.media
- Phone: +420 731 830 392
- Postal address: AdScaled, Dukelských Hrdinů 289, 417 42 Krupka, Czech Republic
What to include
- A problem with a tool: the tool name, your browser and, if you can, a sample file you are allowed to share. Files you process in the browser never reach us, so we cannot see them otherwise.
- Account, billing or a refund: the e-mail address of your account. Never send your password, a recovery code or a full API key.
- The HTTP API: the endpoint, the HTTP status and the error code from the JSON response.
- A Business plan or higher API volume: what you need and roughly how many operations a month.
- A privacy request (access, correction, deletion): say which account it concerns. You can also delete your account yourself on the account page.
Report a security issue
Please report vulnerabilities privately to the address in /.well-known/security.txt and give us time to fix them before you publish anything.
Operator
AdScaled BG Remover is operated by AdScaled (Pavel Alexander Kubík), Company ID 23422637, Dukelských Hrdinů 289, 417 42 Krupka, Czech Republic.